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Overview

Keep you and your family safe and protect what you value.


Smoke alarms

Only working smoke alarms save lives!


Home fire escape plan

Possibly the most important plan you’ll ever make.


What to do in a fire

Do these things to safely escape a fire


Emergency calls

Call triple zero ‘000’


Keeping children safe

What can you do?


Reduce your risk at home

Keep you and your family safe and protect what you value.


Fire extinguishers and fire blankets

Saving lives through a quick escape is far more important than saving property.


How prepared are you for a house fire?

Answer the questions and find out.


Basic home fire safety training materials

Answer the questions and find out.


Emergency Calls

Call triple zero '000'

  • Ask for Fire, Police or Ambulance
  • Stay calm, don't shout, speak slowly and clearly.
  • When asked give the:
    State you live in, Street number, Street name, Suburb, Nearest cross street.

Dial Triple Zero - 000

If you are deaf, hard of hearing or have a speech impairment, there are six ways of contacting emergency services.

If you find yourself in an emergency which is either life threatening or where time is critical, you can contact fire services, police or ambulance:

  • By TTY – dial 106.
  • By internet relay – and ask for triple zero (000).
  • By captioned relay – and ask for triple zero (000).
  • By SMS relay – text 0423 677 767.
  • By video relay – login to Skype and contact one of the NRS contact names.
  • By ordinary phone – dial 1800 555 727 and ask for triple zero (000).

Further information

relayservice.gov.au/making-a-call/emergency-calls/ or relayservice.gov.au

Calls to 106 and 000 are FREE 24 hours a day, every day.