The Tasmania Fire Service recognises that exceptional circumstances may occasionally contribute to a false fire alarm activation despite reasonable efforts being taken to maintain and manage a fire alarm system.

This application process allows building owners to request a review of a false fire alarm charge where they believe circumstances exist that warrant consideration of a waiver.

The waiver process is intended to provide an opportunity for applicants to explain the circumstances surrounding an alarm activation, outline actions taken to address the cause, and provide any supporting information relevant to the assessment. Submission of an application does not guarantee that a charge will be waived, and each application is assessed on its individual merits.

When assessing an application, consideration may be given to factors including:

• The circumstances that contributed to the alarm activation.
• Whether reasonable steps had been taken to maintain and manage the fire alarm system.
• Evidence that corrective actions have been implemented to prevent recurrence.
• Unforeseen events or factors that were outside the reasonable control of the owner or occupant.
• Information provided by maintenance contractors or other qualified professionals.
• Supporting documentation submitted as part of the application.

Applicants should provide as much information as possible to assist with the assessment process.

To help us assess your application efficiently, please have the following information available where applicable:

• Premise name and address.
• Invoice number.
• Alarm reference number.
• Details of the circumstances that contributed to the activation.
• Information regarding corrective actions taken following the incident.
• Relevant supporting documentation, reports, or correspondence.

Please complete the form below and provide supporting information relevant to your application.

Applications submitted through this form will be forwarded directly to the False Fire Alarm Reduction Team for assessment.